Privacy Policy

Last updated: August 14, 2025

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Data We Collect

• Account Information: Name, email address, and login credentials.
• Payment Information: Processed securely by Stripe. We do not store full card details.
• Generated Content: Text you submit to or generate through the Service.
• Technical Data: IP address, browser, and device information (essential for operation).
• Abuse Prevention Data: We may monitor usage patterns (aggregate or per account) to detect and prevent misuse, bots, and automated abuse.

3. Cookies

We do not use tracking or marketing cookies. We only use essential session cookies required for functionality and authentication.

4. How We Use Your Data

• Provide and maintain the Service.
• Process payments and subscriptions.
• Communicate about your account.
• Improve and secure the Service.
• Detect and prevent fraud, abuse, or unauthorized use.

5. Third-Party Services

We use trusted third-party service providers to operate core parts of the Service, including payment processing and AI infrastructure. These providers may process your data on our behalf solely to deliver their services to us and are bound by contractual confidentiality and data protection obligations. We may change providers from time to time without updating this Policy.

6. Law Enforcement Disclosure

We may share personal information with law enforcement if required by law or necessary to prevent illegal activity or abuse.

7. Your Rights

Depending on your location, you may have rights to access, update, delete, object to processing, or request portability. Contact us at support@captioni.com.

8. Data Retention

We retain data only as long as necessary to provide the Service or meet legal obligations.

9. International Data Transfers

Your data may be stored and processed in various regions. We implement appropriate safeguards for international transfers where required.

10. Data Deletion on Policy Violation

If your account is terminated for violating the Terms, we may delete your content and personal data without notice.

11. Changes to This Policy

We may update this Policy; updates will be posted here with a new “Last updated” date.